FAQ

For any questions, queries or concerns about your order, Email us or check out our FAQs found below. FOLLOW US ON IG: @taurus_blings

Order Help

Each Taurusblings jewelry arrives in a Branded JTaurus Blings pouch, enhancing the pendant’s allure and preparing it as a thoughtful gift. Optional Taurus Blings gift boxes are also offered, complete with a free double-layer polish cloth.

We can offer our beautiful signature gift packaging for ₦1,500 – please select this option at checkout. Your gift order will be packed in our standard packaging, placed in a recyclable signature TB sealed bag and wrapped in tissue.

We also offer our stunning Luxury Gift Box (seen below) for ₦3,500. Jewelry will come in the usual jewelry pouch + Box and then be placed inside our luxury gift box which is finished with a deluxe ribbon. Inside we will include a complimentary polishing cloth.

If you would like to include a gift message in your parcel please fill out the GIFT MESSAGE section during the checkout process. Your message will be printed on branded stationary exactly as you have entered it on the website. Alternatively, you can select to receive a blank gift card to write your own message.

 

Yes, all our jewelry is waterproof and water resistant unless otherwise stated in the product description.

Note, however, that we do not recommend the daisy necklace comes near water.

Please visit this link to view our policies: Returns & Refunds

It is important to note that only one discount code can be used per order, and it is not possible to combine it with other promotions.

Kindly send us a mail for any order related issue: taurusblings@gmail.com

Upon customising your designs, proceed to checkout. If there is store credit in your Taurus Blings account, you will have the option to use it as payment for your order. Likewise, when using a gift certificate, input the code provided at checkout to apply the amount to your order, while any remaining credit balance remains on the certificate.

Measure your size by tracing the inside of an old bangle on paper and measuring the diameter. Another option is wrapping a string around your wrist, ensuring it fits comfortably over your knuckles. Measure and record the string’s measurements in cm. Consult our guide for assistance.

Personalization

It’s very simple for our customers, you simply order online, pick the piece/design you would like and then tell us what you would like engraved. 

We have a very specialised laser machine that engraves the jewelry. It is NOT engraved by hand. So the finish is of a very high standard. Of course, with anything that is personalised, there may be slight imperfections, but we do our best to minimise these. 

The whole engraving process takes a matter of minutes. In most cases it takes longer for customers to decide what they want engraved, than it does for us to do the actual engraving.

All our jewelry are engraved personally in our office in Lagos with a laser engraver. This means that the laser scratches/cuts into the jewelry itself and thus perpetuates a lifelong memory in a beautiful and stylish way.

At Taurus Blings, our talented designers are committed to making your custom request a reality. If you need more characters, we can collaborate with you to adjust the font size or create a custom design that can accommodate your request.

We believe in endless possibilities. We are dedicated to working hand in hand with you to realise your dream design. Our skilled designers will craft a design that aligns perfectly with your vision. Send us an email at taurusblings@gmail.com detailing your concept, order number and providing any rough drafts, and we will transform it into a reality.

We are pleased to inform you that the majority of our products can be customised with back inscriptions at no extra charge.

We are delighted to be able to offer complimentary engraving on a wide variety of our pieces. Engraving options vary depending on the style of your preferred piece. You can choose from our range of fonts and motifs, or have your own doodles and handwriting engraved. 

Shipping & Returns

We work very hard to ensure orders go out within 24 hours. If you place an order now, it will most likely go out tomorrow. Worse case, the next day.

Delivery times depend on where you are located. We send all our orders through shipping partners. So if you are located in Lagos, it’s likely you will receive your order within 48hrs. If you are located outside of Lagos, then it will be 3-5 business days.

Shipping fees are shown at the point of checkout after inputting your delivery location.

For deliveries within Lagos, please call our helpline if you do not receive your order within 2 working days from the day the order is placed +2348021455585

For deliveries outside Lagos, pls call our helpline for your tracking number if you haven’t already received it. You can visit Dhl.com or giglogistics.com to enter the tracking number, track and monitor your package’s progress until it’s delivered to your door

Shipping time estimates are determined by our shipping partners and do not account for order creation time. Our personalised designs are meticulously handcrafted from scratch. If you require an urgent order, please contact us for further assistance.

Yes within the next 2-3hrs of your order time.

You can make changes to shipping method or address while your order is in progress. However, once an order is completed and in line for packing, changes are not possible. Once an order is given to the packing team, no shipping changes can be made.

Payment

We have 2 payment methods.

-We accept direct bank transfers.

-We accept payments via third-party gateways such as Paystack, Flutterwave and buy now pay later service like Zilla.

If your payment does not successfully process or if it is declined when trying to complete your purchase, you will have an opportunity to enter a new card number or alternative form of payment prior to completing your purchase.

Custom duties and taxes are subject to your country’s laws.

Amazing Value Every Day

Items prices that fit your budget

Successful Customer Service

We work with a focus on 100% customer satisfaction.

All Payment Methods

Don't bother with payment details.

Completely free shipping

We'll handle the shipping.